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24 / 7 / 365 Helpdesk Support

Support for success

Our dedicated support staff are there for you.

One Year Bug Fix Guarantee

No Support Plan Needed
After deployment if you find something that was released with a bug, we will fix it for free.

One Year Bug Fix Guarantee

No Support Plan Needed
The guarantee applies for up to a year after any Uniflo plans have expired.
Share our support plans

Support Packages

Purchase a support package and our technical staff will manage your Uniflo technology in your chosen environment after installation.

Basic

$100

monthly

  • All your Uniflo apps
  • 24 / 7 / 365 Helpdesk
  • Maximum 3 day response
  • Uniflo Configuration Support
  • Hosting Environment Support
  • Maintain your Uniflo as is

Standard

$750

monthly

  • Everything in Basic
  • Same day response
  • Online team sessions
  • Live WhatsApp support
  • Remote desktop support
  • Developer level support

Premium

$2000

monthly

  • All of Standard
  • Two hour response
  • Integration support
  • Uniflo modifications
  • App update releases
  • Live team consultation

Development Packages

Purchase a development package and our teams will enhance your Uniflo continously after installation. All packages include premium support.

Agile

$2 500 per month

includes 10 free hours monthly of dedicated custom development

  • Feature requests
  • Standard updates
  • Uniflo community channels

High Velocity

$5 000 per month

includes 25 free hours monthly of dedicated custom development

  • Feature votes
  • Priority updates
  • Early feature access

Frequently Asked Questions

Most of the common questions we receive on support and maintenance are listed below. If you have any unanswered questions please chat with us.

Support, Maintenance and Continuous Development